How to get your new plan

  • Choose a plan

    Choose from our month-to-month, no lock-in mobile plans, with access to Australia’s largest 5G network included on Medium and above plans.
  • Sign in to check out faster

    Once you’ve chosen a plan, you’ll need to sign in with your Telstra ID to use our fast, secure checkout. If you don’t have one, you can easily create a Telstra ID now.
  • Keep your number or get a new one

    You can choose to keep your existing number or get a new one assigned to you in the online checkout.
  • Select SIM type

    All of our mobile plans except for the Telstra Upfront Mobile Plan are eSIM-ready. You’ll be able to choose an eSIM or physical SIM in the checkout.

What do you want to do?

Add a new service

See our new Upfront Mobile Plan for new and existing customers adding a new service.

Upgrade an existing service

See our full range of month-to-month mobile plans with no lock-in contracts.

Choose a plan

For new  and existing Telstra customers adding a new service. 

Why choose us?

Australia's largest 5G network

We've built Australia's first and largest 5G network and it's rapidly growing. 5G is now rolling out in selected areas on selected plans.

Be rewarded with Telstra Plus?

Earn points when you pay your bill to put towards must-have devices, accessories and more. Plus, enjoy exciting membership benefits.

Free delivery

Order online for free delivery within 7 days in metro areas (subject to availability). Regional orders may take longer

Extraordinary extras

Once you’ve started your plan, you can personalise it anytime by adding on extras like entertainment, live sport and accessories.

Questions about Telstra mobiles?

Send us a message

We can help complete your order.


Have a question about mobile phones? Ask our Customer Forum.


More information about mobile phones can be found in our Support section.

Contact us

We're here to answer your questions.